Services · AI Solutions & Implementation

Custom AI tools that extend your team.

Starting with our flagship AI voice receptionist — designed healthcare-first, and adaptable to other service industries.

24/7
call coverage
0
calls to voicemail
HIPAA
aware architecture
<1s
answer latency
// overview

Custom AI tools that extend your team.

Off-the-shelf AI rarely fits the way a healthcare front office actually runs. CoreLytics builds custom AI solutions around your workflows and deploys them with the team that has to live with them. Our flagship — the AI voice receptionist — answers calls 24/7, routes intelligently, and gives your team back the hours currently spent on the phone.

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Custom AI tools that extend your team.
live deployment
// the CoreLytics standard
The technology is the easy part. Knowing how your front office actually works is the value we bring.
// capability modules
01

AI Voice Receptionist: 24/7 Call Answering & Routing

A custom-built AI phone assistant that answers every call, routes intelligently, and never sends a patient to voicemail.

  • Number provisioning & routing
  • Greeting and persona design
  • Intent and FAQ libraries
  • Human handoff paths
02

Appointment Scheduling, Reminders & FAQs

Handles the routine work that ties up your front desk — scheduling, confirmations, reminders, and the questions you answer a hundred times a week.

  • Real-time schedule access
  • Automated reminders & confirmations
  • Common question handling
  • Callback and message capture
03

HIPAA-Aware Design for Medical & Dental Practices

Architected for healthcare from the start — with PHI boundaries, consent language, and privacy-first defaults baked in.

  • PHI-aware conversation design
  • Consent and disclosure language
  • Audit-friendly logging
  • Vendor security review
04

Custom Builds for Other Service Industries

The same platform, adapted for service businesses that live and die by their phones — clinics, salons, professional services, and more.

  • Discovery & call audit
  • Persona and script design
  • Integration with your systems
  • Ongoing tuning
05

Staff Training & Adoption Support for Every Deployment

Every deployment includes training for the team that owns the system once it's live — what to monitor, what to tune, when to escalate.

  • Daily operator playbook
  • Dashboard literacy
  • Prompt update procedure
  • Vendor escalation paths
// expected output

Outcomes you can expect.

  • 01Every call answered — 24 hours a day, seven days a week.
  • 02Front-office staff freed from routine calls to focus on patients in the room.
  • 03Fewer no-shows through reliable reminders and confirmations.
  • 04A team that owns the tool, not the other way around.
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